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How We Do Things |
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How We Do Things |
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Cloak and Dagger specializes in creating custom garments. Since we do custom work that involves a great number of choices, we do not have a shopping cart. We enjoy corresponding with our clients and feel we can provide better service this way. To order, please contact us! |
Returns |
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| Pewter clasps are not returnable unless they are defective - It costs more to ship the low end clasps anyway. The handmade clasps may be returned if they have not been altered or damaged, minus a restocking fee of up to $10. | |
Payment |
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| We accept cash, checks, money orders, almost all charge cards and PayPal. Orders paid for by check may be delayed in order to make sure that the check has cleared. Custom work or fast reordering of out of stock requires a deposit of at least 25% or a credit card number with authorization. If circumstances force us to cancel an order, deposits are returned in full. If the client cancels, the deposit may be forfeit depending on the amount of time/materials already invested in the project. | |
Shipping Info |
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| Shipping
and insurance tend to run around $5 for smaller items within
the continental US, up to about a pound including shipping materials.
We usually use US Post Office upon credit card approval or check
clearing. We can use overnight shipping services if requested - these
items are immediately available. We use FedEx and UPS and can often
ship the same day. We do not have a secure transaction server, so
please call (preferred, 978-486-4414 9am to 9pm EST) or fax
(978-486-4427) credit card information for a purchase. For International shipments, we will ship to any country the US Postal Service allows as a destination. However shipping overseas can be very expensive. Contact us for further details on International shipping. Our mailing address is Cloak & Dagger Creations, 61 Gilson Road, Littleton, MA 01460-1300. |